Titanium Plan

Titanium Plan – Terms of Service Agreement

Scope of Services

Listenza agrees to provide lead generation and marketing support designed to help the Client connect with qualified, interested, and exclusive home seller leads. This is a lifetime plan, and Listenza will continue providing leads until a total of 3 Confirmed Listings are achieved. All leads are targeted based on the Client’s selected market preferences and criteria.

Payment Terms

Sign-Up Fee

A one-time setup fee of $4000 USD is due upon signing this Agreement.

Referral Fee

For any closed real estate transaction (buying or selling) resulting from a Listenza-provided lead, the Client agrees to pay a 3% referral fee (on successful closings) based on the Client’s net commission after broker split.

Payment Authorization

By submitting payment, the Client authorizes Listenza’s secure, PCI-compliant payment processor to charge the agreed amount. Listenza does not store, process, or access credit or debit card information directly.

Lead Delivery

  • The first qualified lead will be delivered within 30 days of the Agreement start date.

  • Leads will continue to be delivered under this lifetime plan until a total of 3 Confirmed Listings are successfully reached.

Qualified Lead Definition

A lead is considered qualified if it meets all of the following conditions:

  • Located within the Client’s target market (Up to 15 Counties)

  • Has expressed intent to sell within 1–3 months

  • Is the legal property owner or an authorized decision-maker

  • Has provided consent to be contacted by the Client

Client Responsibilities

The Client agrees to:

  • Promptly contact each lead provided

  • Maintain consistent and professional follow-up

  • Provide accurate feedback regarding lead quality and engagement when requested

If no feedback is received within seven (7) days of lead delivery, the lead will be deemed valid and accepted by the Client.

Agreement Term

This is a lifetime plan that remains active until the 3 Confirmed Listings goal is fulfilled.

Support & Tools

Standard Support

Up to 10 hours per business day of email, phone, chat, and WhatsApp support.

Included Tools & Features

  • Lead tracking via a shared Google Spreadsheet

  • Live call transfers

  • Lead call recordings

  • Appointment scheduling

  • Monthly performance reports

  • Dedicated account manager access

Exclusions

This plan does not include paid advertising or social media management unless explicitly added as a paid upgrade.

Holiday Observance

Listenza observes all official U.S. national public holidays. Support and lead delivery services may be paused during these periods, and service timelines will be adjusted accordingly.

If additional time off is required beyond national holidays, Clients will be notified at least seven (7) days in advance.

Confidentiality

Both parties agree to keep all proprietary, business, and client information strictly confidential. No information may be shared, copied, sold, or disclosed to any third party without prior written consent, except where required by law.

Entire Agreement

This Agreement constitutes the complete and exclusive understanding between Listenza and the Client and supersedes all prior communications or representations, whether written or oral.

Any modifications must be made in writing and signed by both parties.

Payment Authorization

By submitting payment for this plan, the Client authorizes Listenza to process the agreed amount through its secure, PCI-compliant payment processor.

The Client confirms that:

  • All payment details are entered directly on the processor’s secure platform

  • Listenza does not store or access card information

  • The Client fully understands and accepts all payment, referral, refund, and service terms outlined in this Agreement.

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